Purvis Dealer Rater Reviews

December 04, 2015
Ed K2192
The service and advise I received from the SERVICE ADVISOR RUSS WUETHRICH was excellent and very courteous I will recommend my friends and family to go here for service it was fast and exceptional


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December 02, 2015
shsmith1946
I am on my third Ford truck from Purvis in the past 9 years. I finally graduated from a 150 to a 250. Each vehicle was serviced by Purvis technicians quickly, efficiently, and expertly. My most recent visit was for the worst kind of problem an owner can have and a technician can face, an intermittent problem: my back-up camera sometimes lost its video feed. Although it took a couple of visits, Purvis techs identified the problem and replaced the faulty wiring. It is working great! With t


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November 15, 2015
Fran M.
Earlier this week I had the pleasure of dealing with Mike Oden from your service area. I was very upset with a very difficult situation with a member of my family. When I called the dealership to handle a problem I was having with a truck that we purchased from someone I needed help ASAP. Mike dealt with a local retailer that made an extra key for us it shut the system down. I was amazed at the.kindness and compassion that Mike.showed. We.didn't know if something else was wrong. He dea


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November 13, 2015
jayne1959
Everytime I come to Purvis I am always warmly welcomed. My service advisor Russ Wuethrich as well as the other advisors are always there to answer my questions well and courteously. Hats off to a fine team.


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November 13, 2015
Kreed40
From the moment I drove into the service bay doors the staff were prompt at greeting me and saying good morning. The service staff was very professional and knowledgeable. Services were quick and thorough. Kim Reed


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November 09, 2015
Gotogo
Service was quick, efficient and professional from the moment I arrived to my departure. This was my second visit for service since purchasing my vehicle and both my service representatives were wonderful.


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November 05, 2015
Sharkman
A Smith wwas very courteous in handling my recall notice. There was a software glitch in the auto appt system which he addressed as well,as explaining my service. Thanks to Andrew.


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November 03, 2015
Carole N
From the time I rolled in with no appointment, Mike was there to help me get the service I needed much faster than expected. I had some unexpected, but needed repairs. He explained everything in detail and answered any questions I had. He has a very pleasant, friendly, professional manner. I really felt I could trust him. Although I thought my wait time for the repairs was very short, he explained how I can receive even faster service in the future. The re-modelling is very nice. I especi


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November 02, 2015
Darlene
Frank Stewart has been my Service Advisor for the last three times and he has been absolutely awesome. He has explained everything to me about what they are doing to my car. As far as I'm concerned, Frank has gone above and beyond.


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November 01, 2015
YankeesFan
I have been going to Purvis Ford for over 10 years now and have never had any issues. Both Sales and Services has been great.


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